Shipping policy

Shipping Policy

Shipping Policy

At Nantasket Sweets by Swedes, we take great care in preparing and packaging every order to ensure your candy arrives fresh and in excellent condition.

Order Processing

  • Orders are typically processed within 1–3 business days after payment has been received.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • During holidays, promotions, or periods of high demand, processing times may be slightly longer.

Shipping Methods

We ship throughout the United States using trusted carriers such as USPS, UPS, and FedEx. Shipping options and estimated delivery times are displayed during checkout.

Estimated delivery times are provided by the carrier and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method.

We may offer free shipping promotions from time to time. Any applicable free shipping offers will be clearly stated on our website.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.

Warm Weather Shipping

Chocolate and certain candy products may soften or melt during periods of hot weather. While we carefully package all orders, we cannot guarantee products will not be affected by high temperatures during transit.

If you are ordering during warm weather, we recommend selecting an expedited shipping option whenever available.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

We are not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and include photographs of the packaging and products.

If your package is lost in transit, please contact us and we will work with the shipping carrier to investigate the shipment.

Delivery Delays

Once an order has been handed over to the shipping carrier, delivery times are outside of our control. Weather conditions, carrier delays, holidays, and other unforeseen circumstances may affect delivery schedules.

International Shipping

At this time, we primarily ship within the United States. If international shipping becomes available, eligible destinations and shipping rates will be shown during checkout.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer service team.

Thank you for choosing Nantasket Sweets by Swedes. We appreciate your business and look forward to delivering a sweet experience!

You can also add a short notice such as "Free Shipping on all Massachusetts orders over $100" if that promotion is currently active on your website.